How does parts warranty registration work?
Parts are covered by the manufacturer's warranty: 10 years when registered within 60 days of installation, typically 5 years if not registered in time. Exact terms vary by brand. Our licensed installation partner registers your equipment with the manufacturer on your behalf within 60 days, so there is nothing you need to do. No invoice or paperwork is needed from you.
What if something goes wrong after installation?
Contact us within 48 hours for labor-related concerns. For parts failures, reach out anytime we'll coordinate the warranty claim with the manufacturer on your behalf.
Is labor included in my warranty?
Manufacturer warranties cover parts only, not labor. That is why every system we install includes a 5-Year Labor Warranty provided through our licensed installation partners. If an installation-related issue arises, or a repair covered by the manufacturer's parts warranty needs labor, within five years of installation, we cover the labor at no charge. Excludes maintenance, filter changes, customer-caused damage, and acts of nature. Want longer labor coverage? The optional 10-Year Labor Plan extends it to 10 years. It is a paid add-on available at the time of purchase.
Which brands do you carry and what are their warranty terms?
We carry Trane, American Standard, RunTru, Ameristar, Lennox, Goodman, Daikin, Samsung, Durastar and Cooper & Hunter. Manufacturer parts coverage when registered within 60 days of installation:
- Trane, American Standard, RunTru, Ameristar, Lennox, Goodman, Daikin, Samsung, Durastar: 10 years on parts.
- Cooper & Hunter: 5 years on parts.
Equipment that is not registered in time falls back to the manufacturer's standard coverage. Exact terms vary by brand and model. Our licensed installation partner registers your equipment with the manufacturer on your behalf within 60 days, so there is nothing you need to do. Every system we install also includes a 5-Year Labor Warranty provided through our licensed installation partners.