Privacy Policy
Last updated: January 1, 2026
This Privacy Policy describes how Lakewood Air (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit lakewoodair.com, request information, schedule services, or otherwise communicate with us (collectively, the “Services”).
By using our Services, you agree to the collection and use of information as described in this Privacy Policy.
Information We Collect
Information You Provide Directly
We may collect personal information you voluntarily provide, including:
- Name
- Phone number
- Email address
- Physical address (for service purposes)
- Information submitted through contact forms, quote requests, scheduling tools, or customer support communications
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser and device information
- Pages viewed and interactions with our site
This information helps us improve website performance and user experience.
Information from Third Parties
We may receive information from service providers that support our business operations, including:
- Website hosting and analytics providers
- CRM and scheduling tools
- Payment processors (if applicable)
These providers are only permitted to use your information to perform services on our behalf.
How We Use Your Information
We use your information to:
- Respond to inquiries and provide customer support
- Schedule consultations or installations
- Communicate service updates and appointment information
- Improve our website and services
- Comply with legal and regulatory obligations
We do not sell your personal information.
Marketing & Communications
Email & Phone Communications
We may contact you regarding:
- Requested services
- Appointments
- Follow-ups or customer support
You may opt out of marketing emails at any time using the unsubscribe link.
SMS / Text Messaging Policy
By opting into SMS communications or initiating text communication with Lakewood Air, you consent to receive:
- Service notifications
- Appointment reminders
- Promotional or informational messages
Consent is not required to purchase services.
You may opt out at any time by texting STOP to (469) 916-5328.
We do not share or sell mobile information for third-party marketing purposes.
For assistance:
📧 admin@lakewoodair.com
📱 (469) 916-5328
Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Improve site functionality
- Analyze traffic and usage patterns
You may disable cookies through your browser settings, though this may affect site functionality.
How We Share Information
We may share personal information:
- With service providers who assist in business operations
- When required by law or legal process
- To protect the rights and safety of Lakewood Air or others
We do not share personal information for third-party marketing without consent.
Data Security & Retention
We implement reasonable security measures to protect your information.
No system is 100% secure, and we cannot guarantee absolute security.
We retain personal information only as long as necessary to:
- Provide services
- Meet legal or regulatory requirements
- Resolve disputes
Your Privacy Rights
Depending on your location, you may have the right to:
- Access your personal information
- Request correction or deletion
- Opt out of certain communications
To exercise these rights, contact us at admin@lakewoodair.com.
We will not discriminate against you for exercising your privacy rights.
Children’s Privacy
Our Services are not intended for children under 13.
We do not knowingly collect personal information from children.
Third-Party Links
Our website may contain links to third-party sites.
We are not responsible for the privacy practices of those sites.
Changes to This Policy
We may update this Privacy Policy from time to time.
Updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or your data:
📧 admin@lakewoodair.com
📱 (469) 916-5328
9935 Windlake Cir. Dallas, TX 75238